Shipping policy

Shipping Policy – Cloteline


Order Processing

All orders are processed within 48 to 72 business hours.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information so you can follow your parcel throughout delivery.


Shipping Options

Standard Shipping — Free

  • Estimated delivery time: 5 to 8 business days

Express Shipping — £7

  • Estimated delivery time: 3 to 5 business days

Important Information

  • Delivery times begin once the shipping confirmation email has been sent.
  • Delivery times are estimates and may vary depending on location, carrier delays, or peak periods.
  • Some orders may require additional verification to ensure transaction security.
  • Certain orders may require a signature upon delivery.
  • Tracking information is provided for all shipped orders.

You can track your order through:

  • Your Cloteline customer account
  • The tracking link included in your shipping confirmation email

Shipping Destinations

Cloteline currently ships to customers in:

  • United Kingdom
  • Australia

Contact

For any questions regarding our products, orders, shipping, or policies, please contact us:

📧 Email: support@cloteline.com
📞 Phone: +44 7737 140053


Business Information

Cloteline is an online fashion store operated from Morocco.

Business Operations

DR LAMSSASSA OUNAGHA
ESSAOUIRA 44000
Morocco

Operational & Fulfillment Support

Operational support for certain logistics and fulfillment services is provided through QUEECOMM LTD, a company registered in England and Wales under company number 16782874.

Registered Office:
2 Frederick Street
Kings Cross
London WC1X 0ND
United Kingdom


We are committed to delivering your order quickly, securely, and with complete peace of mind.