Shipping policy
Shipping Policy – Cloteline
Order Processing
All orders are processed within 48 to 72 business hours.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information so you can follow your parcel throughout delivery.
Shipping Options
Standard Shipping — Free
- Estimated delivery time: 5 to 8 business days
Express Shipping — £7
- Estimated delivery time: 3 to 5 business days
Important Information
- Delivery times begin once the shipping confirmation email has been sent.
- Delivery times are estimates and may vary depending on location, carrier delays, or peak periods.
- Some orders may require additional verification to ensure transaction security.
- Certain orders may require a signature upon delivery.
- Tracking information is provided for all shipped orders.
You can track your order through:
- Your Cloteline customer account
- The tracking link included in your shipping confirmation email
Shipping Destinations
Cloteline currently ships to customers in:
- United Kingdom
- Australia
Contact
For any questions regarding our products, orders, shipping, or policies, please contact us:
📧 Email: support@cloteline.com
📞 Phone: +44 7737 140053
Business Information
Cloteline is an online fashion store operated from Morocco.
Business Operations
DR LAMSSASSA OUNAGHA
ESSAOUIRA 44000
Morocco
Operational & Fulfillment Support
Operational support for certain logistics and fulfillment services is provided through QUEECOMM LTD, a company registered in England and Wales under company number 16782874.
Registered Office:
2 Frederick Street
Kings Cross
London WC1X 0ND
United Kingdom
We are committed to delivering your order quickly, securely, and with complete peace of mind.